1. Introduction

AirPros Energy provides heating, cooling, and fireplace installation and maintenance services to homeowners and businesses in the Pacific Northwest. These Terms apply to all users of the Site and our services.

2. Acceptance of Terms

By accessing the Site or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, you may not use the Site or our services.

3. Changes to the Terms

AirPros Energy reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. You are responsible for reviewing the Terms periodically for updates.

4. Services

AirPros Energy provides heating, cooling, and fireplace installation, repair, and maintenance services. Our services are subject to availability and may vary based on your location and specific needs. We reserve the right to refuse service for any reason.

5. Pricing and Payment

All pricing for our services is provided upfront and is subject to change based on project details, location, and market conditions. Full payment terms and details will be provided in the service agreement specific to each job.

Payment Terms:

• Payment is due at the time of service.
• We accept payments via credit card, debit card, bank transfer, and other approved payment methods.
• Invoices are due immediately upon receipt unless otherwise specified.
• Late payments may incur a 10% fee if unpaid 30 days after the service date.

6. Cancellations and Refunds

Cancellations:

You may cancel or reschedule service appointments up to 48 hours before the scheduled date. Cancellations made after this period may incur a cancellation fee.

Refunds:

Refunds will be provided only in the event of overpayment or other extenuating circumstances, which will be determined on a case-by-case basis.

7. Warranties and Guarantees

We guarantee our workmanship and the quality of the products we install. Specific warranties for installed equipment (such as heating, cooling, and fireplace systems) are provided by the manufacturer and will be detailed in your service agreement.

Workmanship Warranty:

• AirPros Energy offers a 1-year labor warranty on all installations and repairs. However, if you sign up for our maintenance service, the labor warranty is extended to 3 years.
• Warranties do not cover damage due to misuse, lack of maintenance, or unauthorized modifications.

8. Liability and Limitation of Liability

General Liability:

AirPros Energy will not be held liable for any damages arising from the use of our Site or services, including but not limited to:

• Any errors or omissions in the services provided
• Service interruptions or delays caused by external factors
• Unforeseen damages resulting from the installation or repair of systems, except in cases of gross negligence or willful misconduct

Maximum Liability:

In no event shall AirPros Energy's total liability exceed the total fees paid by you for the specific service provided.

9. Customer Responsibilities

Customers are responsible for ensuring that the installation or repair site is ready and accessible for our technicians. This includes:

• Ensuring clear access to the workspace
• Providing accurate and necessary information regarding your home’s systems
• Ensuring all safety precautions are taken, including moving personal items from the workspace

10. Third-Party Links

The Site may contain links to third-party websites. AirPros Energy is not responsible for the content, privacy policies, or practices of any third-party website. The inclusion of these links does not imply our endorsement of the linked website or service.

11. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the intellectual property of AirPros Energy and is protected by copyright laws. You may not reproduce, distribute, or use any of our content without prior written consent.

12. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved through binding arbitration in Snohomish County, WA.

14. Indemnification

You agree to indemnify, defend, and hold harmless AirPros Energy and its employees, contractors, and affiliates from any claims, damages, liabilities, or costs arising from:

• Your use of our Site or services
• Your breach of these Terms
• Your violation of any third-party rights

15. Force Majeure

AirPros Energy will not be liable for any delay or failure to perform services due to events beyond our control, including but not limited to acts of God, natural disasters, labor disputes, or governmental actions.

16. Termination

AirPros Energy reserves the right to terminate or suspend access to our Site or services without notice or liability, for any reason, including violation of these Terms.

17. Contact Information

If you have any questions or concerns about these Terms, you can contact us at:

AirPros Energy
Phone:425-363-4272
Email: [email protected]
Address: 3419 Hayes Street, Everett, WA 98201